Reference

Open Your Privacy Controls at totomesir

Your account profile, device checks, cookie choices, and payment references for DANA, OVO, GoPay and QRIS are handled under this Privacy Policy before you enter the lobby.

Account data scopeDANA OVO GoPay QRISCookie choicesSupport 09:00-23:00 WIB
totomesir Open Your Privacy Controls at totomesir
CONTACT ROUTES

Browse Your Privacy Contact Paths

Privacy questions should reach the team that can read account records, not a general inbox with no context. We keep three contact paths open every day from 09:00 to 23:00 WIB, and we ask you to share your username, registered phone or email, and the data issue you want checked. For safety, never send your password, OTP, or full wallet PIN in any chat.

Team online

Live chat

Use live chat from the account menu when you need a quick privacy check. We can confirm what data category is involved, then move sensitive requests to a safer channel before asking for identity proof.

WhatsApp privacy help

Message our WhatsApp team during 09:00-23:00 WIB for account data changes, payment reference questions, or cookie concerns. We may ask you to confirm the registered number before discussing private account details.

Email record request

Send longer privacy requests to [email protected] when you need a written record. Include your username, registered contact, and the exact request, such as correction, access, deletion, or wallet data clarification.

DATA CARE

Switch On Safer Account Handling

Our privacy controls sit inside the account flow you already use. After login, you can check Account > Security > Active Sessions, update registered contact details, and ask support to inspect unusual…

Account data scope

When you open an account, we collect your username, password hash, registered phone or email, referral marker if used, and login records. We keep only what we need for access, support, and account checks.

Payment record care

For DANA, OVO, GoPay, and QRIS, we store payment references such as request time, amount, status, and transaction ID. We do not ask for your wallet PIN or full app password.

Cookie control

Cookies keep your session active, remember basic choices, and help us spot harmful login patterns. On Chrome, check Settings > Privacy and security > Cookies if you want to clear browser-side records.

Session security

If you notice a device you do not recognise, go to Account > Security > Active Sessions and contact us. We can help close active sessions after confirming your registered phone or email.

Game activity logs

Game records may include Live Baccarat table sessions, Gonzo's Quest spins, UFC MMA market actions, Aviator rounds, Super Bingo cards, or Mega Fishing room IDs. These logs support account history and dispute checks.

Retention and changes

We keep records only as long as needed for account service, security, legal duties, and dispute handling. You can ask us to correct, access, or delete data where local rules allow.

Explore Your Privacy Policy Answers

These answers focus on the data choices you are most likely to check before opening or using an account. They cover what we collect, payment data, cookies, deletion requests, identity checks, and access rules in Indonesia. For a case tied to your account, contact us with your username and registered contact so we can trace the correct record.

We collect the details you enter, such as username, registered phone or email, password hash, device data, login time, and payment references. We use them to create access, protect the account, and answer support requests.

No. We store transaction references, request status, time, and amount so wallet activity can be traced. Your wallet PIN, app password, and full wallet credentials should never be sent to us.

Start from your account profile for editable fields, then contact live chat, WhatsApp, or [email protected] if the field is locked. We may confirm your registered phone or email before making changes.

Cookies help keep your session active, remember basic choices, and detect unusual login patterns. You can clear or block them in your browser, but some account actions may require a fresh login afterward.

Yes, you can request deletion through email or support. Some records may need to remain for security checks, payment disputes, or legal duties, and we will explain what can be removed.

Access is limited to staff and service providers who need the records for verification, support, security, or payment processing. We do not sell your personal data to advertisers or unrelated parties.

Access and eligibility depend on local law and are available only where local law permits. If a location, device, or account check affects access, contact support so we can explain the privacy record involved.